• UK Standard Shipping (3-5 working days): from £6 depending on weight
• International Shipping (up to 10 working days): calculated at checkout

• As soon as your order has been dispatched, you will receive confirmation with tracking information via email.
• We recommend downloading the DPD (UK deliveries) or DHL (International deliveries) app which will keep you informed about delivery timescales and allow you to control your preferences.

• We deliver internationally with DHL, and we ask that you allow up to 10 working days for orders to arrive with you.
• As soon as your order has shipped, you will be provided with tracking details.

• We are unable to deliver to PO Box addresses.
• We are unable to deliver to military bases or barracks.

• Goods may be returned for an exchange or a refund within 30 days of delivery.
• Items must be returned in the original packaging and in a fully saleable condition.
• We currently do not offer pre-paid returns unless the item received was faulty or not as ordered
• Please note that all return costs or exchange shipping fees are payable by you unless the
  return is made owing to a fault with the product, a mistake with the delivery, or an express agreement between us and you.
• We are unable to refund local duties and taxes.

Please send returns to:

Halcyon Days - Online Returns

Unit 1, 4A Hanley Business Park

Cooper Street

Stoke-on-Trent

ST1 4DW

United Kingdom

• Please note that we cannot accept returns on items which have been personalised or ordered through our bespoke gifting service.
• Please note that we cannot accept returns on earrings. The fit will depend on your individual piercing placement.